How to request a review
Email admin@raheem.marketing with the project, invoice reference and the action you are requesting. We review the work completed, the agreement, approved external commitments and applicable mandatory rights. There is no blanket rule that all payments are non-refundable.
Monthly services and project changes
The written proposal confirms renewal and cancellation arrangements before contracting. We confirm receipt and the effective date of a cancellation request in writing. Ending care does not remove ownership of your website or agreed deliverables.
Media spend and third-party costs
We distinguish spent platform budget, remaining balances and any previously disclosed charges. Already delivered advertising cannot be treated as unspent credit. Domain, licence and provider charges also depend on the relevant provider's terms and applicable mandatory rights.
Errors or incomplete delivery
Tell us which agreed items need correction. Errors in our implementation are reviewed within the agreed service; mandatory remedies and refund rights are preserved. We confirm any settlement, refund method and expected timing in writing.